公司新闻
20 years of ISO 9001: Standard Practice at Sikora for 14 years
Bremen, January 16th, 2008 - A strong wind blows through the market of measurement and control suppliers to the wire, cable and hose markets. Quality combined with minimized failure and cost is demanded more and more. Not surprisingly, that in a highly competitive business special attention is placed on the quality management systems of companies. SIKORA recognizes the necessity of standardized operating processes and continuously works on an optimization of its business process.
Just in time for the 20th anniversary of the most known norm of all times, ISO 9001, SIKORA, worldwide manufacturer of measuring and control devices for the wire, cable and hose markets, celebrates 14 years of ISO certification. Since 1993 the technology company has been certified according to DIN EN ISO 9001 and practices quality management to perfection. The company management is committed to the principles of the program and the primary responsibility for daily oversight is the quality control manager Dipl.-Ing. Ulrich Gwinner. For 14 years he has controlled and managed the quality system – with notable success. For Gwinner quality is the basis to satisfy customer demands for product and service performance. “With the improvement of our operational sequences we meet legal demands and simultaneously aim at a systematic increase of customer satisfaction. Moreover, with the ISO-certification our market position can be further strengthened and extended,“ says Gwinner.
Gwinner continuously analyzes the business processes in the different departments of the company in cooperation with the company management and employees. Through the use of statistical analysis and operational measurements the identification of potential sources of defects can be made. Process improvements then may be implemented to meet the goal of increasing employee consciousness of methodical operating processes and self-dependent quality control. All procedures, at the different company levels should smoothly mesh with improvements systematically initiated. With the ISO 9001 certification SIKORA confirms to its customers that the workflows are subject to clear rules and constantly monitored, a check and balance insuring a quality end product.
For the continuous improvement of quality, internal and external employee training is provided numerous times during the year. Of great importance is the company’s cooperation activity with machine manufacturers and customers in the various markets to address worldwide performance requirements while optimizing the manufacturing process. “The formula of success of a sustained quality management contains clear and transparent processes that is to say a process oriented leadership, flat hierarchies and a good communication.“, says Gwinner. “Feedback and suggestions for improvement from the employees are decisive factors for a successful quality management system“, explains the quality control manager further.
Long lasting investments over the recent years in service, delivery and quality orientation have proven to be extremely profitable today. With more than 150 employees worldwide SIKORA generated a consolidated turnover of 27 million euros in 2007.
